Return Policy
1. Refund Eligibility
To be eligible for a refund:
Items must be unused and in original condition.
A valid receipt/order confirmation is required.
Return requests should be submitted within 1 day of delivery.
2. How to Request a Refund/Return
Contact our support team with your order number and reason.
Return the product following the instructions provided.
Return shipping costs may apply. Customers are responsible unless the item is damaged/defective.
3. Damaged or Defective Products
If a delivered product is damaged or defective:
Provide a photo/video proof.
We will issue a replacement or refund.
4. Refund Processing
Refunds will be processed within 3 business days to your original method of payment once the return is received and inspected.
5. Non-Refundable Items
Perishable goods or personalized/custom products, once dispatched, are non-refundable.